Policies & Conditions

Transparency & Trust

Clear rules for every stay, ensuring peace of mind for both our travelers and host partners.

Cancellation Policies

The applicable policy is shown on each listing before booking. Select a policy below to view the detailed conditions.

Soft · refund conditions
100%>10 days
70%2–10 days
0%<2 days
Cancellation up to 10 days before arrival:
100%Full refund.
Less than 10 days before arrival:
70%30% of the total amount is lost.
Less than 2 days before arrival:
0%No refund (except security deposit).
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Any refund will be at the discretion of the host if you cancel after check-in.